Refund Policy

Underwear Returns & Refunds:

We hope that you understand that due to health and hygienic reasons, we do not accept returns on any underwear (panties) or accessories. All sale and clearance items are also final sale.
If you have any questions about our return policy or need help selecting a size before purchasing please reach out to us - we are happy to provide you with assistance.

Bralette Returns & Refunds:

Shopping online isn't always seamless, which is why we want to make it easy for you to return your bralettes and loungewear. If something doesn’t fit or you’ve simply changed your mind, you can send returnable items back to us within 14 days of receiving them. 

All returned items will be refunded in the form of a store credit in the amount spent on the returned item(s)Store credits are forever valid and do not have an expiration date, so you can use it to pick out different sizes, new styles or apply it to anything and everything we have online. As we are still small (but growing!), and as many of our items are made-to-order, we are not able to give monetary refunds or issue direct exchanges - we thank you for your understanding on this. 

 

Unterwäsche Rückgabe und Rückerstattung:

Wir hoffen du hast Verständnis dafür, dass wir aus gesundheitlichen und hygienischen Gründen keine Rücksendungen von Unterwäsche (Slips) oder Accessoires akzeptieren können. Alle Verkaufs- und Ausverkaufsartikel sind ebenfalls Endverkaufsartikel.
Wenn du Fragen zu unserem Rückgaberecht hast oder Hilfe bei der Auswahl deiner Größe vor dem Kauf benötigst, wende dich gerne an uns - wir helfen dir gerne weiter.

Bralette Rückgabe und Rückerstattung:

Onlineshopping klappt nicht immer nahtlos. Deswegen möchten wir es dir gerne so einfach wie möglich machen deine Bralettes und T-Shirts zurückzugeben. Wenn die Ware nicht richtig passen sollte oder du einfach deine Meinung geändert hast, kannst du die Artikel innerhalb von 14 Tagen nach Erhalt der Bestellung an uns zurück senden.

Alle zurückgesandten Artikel werden in Form einer Gutschrift in Höhe des für den/die zurückgesandten Artikel aufgewendeten Betrags erstattet. Die Gutschrift ist ewig gültig und hat kein Verfallsdatum. Du kannst diese also verwenden, um verschiedene Größen und neue Styles auszuwählen oder sie auf alles und jeden anzuwenden, was wir online anbieten. Da wir noch ein kleines Unternehmen sind (aber im Wachstum!) und viele unserer Artikel auf Bestellung gefertigt werden, können wir weder Geld zurückerstatten noch einen direkten Umtausch vornehmen - wir danken dir für dein Verständnis. 

Hey, I'm Imke.

I’m the lead designer and creative director of Tizz & Tonic. I've been working in clothing construction for half my life, launching my first successful e-commerce brand at a young and ambitious age of 15 and showcasing two collections at Toronto's Alternative Fashion Week. I’m an Alumni of George Brown College where I completed my studies in Fashion Techniques and Design in Toronto, Canada.

My design style is creating beauty in eye-catching but simple ways- I appreciate looks that are elevated and joyful but not overly complex which is why you'll notice the aesthetic of Tizz & Tonic to be just that - bold basics with a twist.

Yanna Hanscomb Co-Founder of TIZZ & TONIC

Hey, I'm Yanna.

I guess I am the non-fashionista on the Tizz & Tonic Team. 

My contribution to the brand has a big focus on sustainability. My educational background is a bachelor's degree in biology, sparked from a particular scuba dive when a juvenile sea turtle almost bit me on the nose. Seeing this magical little sea turtle fascinated me and I instantly knew that I wanted to do something that would help this ancient species and the ecosystem that they live in. Little did I know this would bring me into the fashion circle.

Pairing up with Imke, I believe her eye for design and my passion for the environment make us a pretty cool little team and believe the future of fashion should have both of these aspects incorporated.

Bremen Production & Design Studio

As we are a small & busy team we currently do not offer shopping-on-location or visits to our design studio. Thanks for your understanding!

These shops carry select Tizz & Tonic items. Please contact the shops to see what they have currently in stock. 

MADE IN BREMEN (City Center,Bremen)
TO TING (Viertel, Bremen)

Production & Design Studio: Hermann-Ritter-Straße 112 Loft 1.18 28197
Contact: hello@tizzandtonic.com / + 49 179 4536148 
Social: @tizzandtonic 

Are you interested in becoming a Tizz & Tonic distributor? 
Write us an email - We look forward to hearing from you!